It went extremely well. I contacted them on 11/2/2012 and they were here to do the work on 11/12/2012 and finished the work on 11/13. It was done with such care and professionalism that I have already referred them to two of my friends who will be contacting the company in the spring. Amy helped with the choosing of the colors for the countertops and Brian , their employee was wonderful to have do the work….. I am really happy with the outcome”